| distributor | Fill Green Co.,Ltd. |
| Operation manager | Yasunori MAGUCHI |
| location | 1-5-29,Kaigandori Minato-ku, Osaka city,Osaka Japan |
| TEL | 06-7220-3192 |
| info@fillgreen.co.jp | |
| Necessary charges other than product price | ・Transfer fee when purchasing by bank transfer. ・Cash-on-delivery fee when purchasing by cash on delivery. |
| Application expiration date | In principle, it will be 5 days after confirming the order (sending an automatic e-mail to confirm the order). |
| Defective product | We will replace or repair any initial defects that occur within 7 days from the date of arrival of the product. |
| sales volume | There is no particular specification (there are settings depending on the product) |
| Delivery time | After receiving your order, we will deliver it within 7 days. If there is a delay due to unfavorable weather, delivery company’s convenience, or any other reason, we will notify you by e-mail. |
| payment method | Bank transfer/cash on delivery |
| Payment deadline – bank transfer | Please transfer the amount to our bank account within 5 days from the order date. If it exceeds 5 days, it will be treated as a cancellation. Please place your order again. |
| Deadline for returns | Products cannot be returned or exchanged except in the case of initial failure. |
| return shipping | In the case of an initial defect or a mistake in the delivery of the product, we will handle it by cash on delivery at our store. |